We hope you never have a problem with an order, but if you do, we will do what we can to make it right.
Here's what you need to know:
Orders that are canceled prior to printing are no problem. Just contact us and we will stop the process.
Due to the nature of custom printed apparel, we can not accept returns or exchanges of any items unless the merchandise is misprinted, materially flawed, or defective. In addition, please note that sizing can vary between manufacturers and styles. If you have any questions about how a garment may fit, please refer to the sizing chart.
We cannot be responsible for the purchase of incorrect sizes and will not be able to accept returns for this reason once the garments are custom printed.
If your items are misprinted, materially flawed, or defective in any way, please contact us within 14 days from receipt of merchandise and we will be happy to arrange for a return, reprint, or credit. Please provide your order number with all correspondence.
Returns for exchange or store credit: must be made within 30 days of receipt of purchase.
To return your items:
See above regarding items that can be returned or refunded. You can then return the item. You must pay for return shipping, so if you aren't sure whether or not you are eligible for a refund, please contact us first.
Send the return to:
4518 Merrie Lane
Bellaire, TX 77401